1. Your Privacy is Important to Us
At MIORISH, we deeply value the trust you place in us. Protecting your personal information is a core part of how we operate as a premium, founder-led brand.
This Privacy Statement explains how we collect, use, store, process, and protect your personal information when you visit or interact with www.miorish.com our products, and our services . MIORISH is committed to complying with applicable Indian laws, including the Information Technology Act, 2000 and related data protection rules, and to adopting responsible data practices in line with global standards.
2. Personal Information We Collect
Information You Provide
- Full name
- Email address & Phone number
- Company/Organisation & Designation
- Designation or role
- Billing and delivery address
- Enquiry details (B2B, hospitality, corporate gifting, bulk orders)
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
- Interaction data & Cookies
3. Why We Process Your Personal Information, Legal Bases for Processing and Retention
Purposes of Processing
MIORISH processes personal information for the following purposes:
- Responding to enquiries and communications
- Processing orders and B2B requests
- Managing customer and business relationships
- Providing order updates and service notifications
- Internal record-keeping and accounting
- Improving website functionality and user experience
- Compliance with legal and regulatory obligations
Legal Basis
We process personal data based on:
- User consent
- Performance of contractual obligations
- Compliance with legal requirements
- Legitimate business interests
Data Retention
Personal data is retained only for as long as necessary to fulfil the stated purposes or as required under applicable law.
Once no longer required, data is securely deleted or anonymised.
4. Disclosure of Information
MIORISH does not sell, rent, or trade personal information.
Disclosures are made under confidentiality obligations to:
- Internal authorised personnel
- Trusted service providers (IT, hosting, logistics, payment support)
- Professional advisors (legal, accounting, compliance)
- Government or regulatory authorities when legally required
Security & Tracking
MIORISH implements reasonable technical and organisational security measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
While we strive to protect all data, no digital platform is completely secure, and users acknowledge this inherent risk.
5. International Data Transfers
MIORISH primarily operates in India. However, certain service providers (such as cloud hosting or analytics platforms) may process data on servers located outside India.
Where international data transfers occur, MIORISH ensures that reasonable safeguards are in place to protect personal information in accordance with applicable laws and best practices.
6. Your Rights Regarding Access to and Control Over Personal Information
You have the right to:
- Request access to your personal information
- Request correction or updating of inaccurate data
- Withdraw consent for processing
- Request deletion of personal data (subject to legal obligations)
Requests may be sent to support@miorish.com, and we will respond within a reasonable timeframe.
7. Sensitive Personal Information
MIORISH does not intentionally collect sensitive personal information such as:
- Financial passwords
- Biometric data
- Health information
- Government identification numbers
If such information is inadvertently received, it will be handled securely and deleted where legally permissible.
8. Personal Information Submitted by Children
MIORISH does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, it will be deleted promptly
9. Cookies, Web Beacons and Other Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand user behaviour
- Enhance browsing experience
Users may control or disable cookies through their browser settings; however, certain website features may not function optimally.
10. Links to Third-Party Sites
Our website may contain links to third-party websites. MIORISH is not responsible for the privacy practices, content, or security of such external sites. Users are encouraged to review their privacy policies separately.
11. Using Mobile and Other Devices
When accessing our website via mobile or other devices, certain technical data (such as device type or IP address) may be collected to ensure proper functionality and security. Users may manage privacy settings directly through their device or browser.
12. Email Marketing Communications
MIORISH may send promotional or informational emails only where permitted by law or where consent has been provided. Users may unsubscribe from marketing emails at any time using the link provided in the email or by contacting support@miorish.com. Transactional or service-related emails will continue as necessary.
13. Text Messaging
Where applicable, MIORISH may send SMS or WhatsApp messages related to order updates, service notifications, or confirmations. Marketing messages will be sent only with user consent. Users may opt out at any time.
14. Chatbots and Artificial Intelligence
MIORISH may use automated tools, including chatbots, to assist with customer enquiries and support. Information shared during such interactions may be recorded to improve service quality and response accuracy.
15. Changes to Our Privacy Statement
MIORISH reserves the right to modify this Privacy Statement at any time. Any changes will be effective upon publication on the website. Users are encouraged to review this page periodically.
Contact Us
General Enquiries
contact@miorish.com
Support & Privacy
support@miorish.com
Used only for automated system notifications such as order updates. Replies to this address are not monitored.
noreply@miorish.com
MIORISH reserves the right to modify this Privacy Statement at any time.